Refund policy

We want you to join with confidence.

The inaugural cohort

The inaugural cohort is free, so there is nothing to refund. If you cannot attend, please tell us as early as you can so we can offer your seat to someone else.

Paid cohorts: before the cohort starts

Cancel up to 14 days before the first session for a full refund. Between 14 days and the first session, you can move your seat to a later cohort at no cost.

Paid cohorts: after the cohort starts

Once the first session has taken place we cannot offer a refund. Every session is recorded, so you can catch up on anything you miss.

If we cancel or change a cohort

If a cohort does not run, or we move the dates, you can transfer to another cohort or receive a full refund.

Company bookings

Private team cohorts follow the terms agreed in the proposal.

Your legal rights

Nothing here affects any rights you have by law as a consumer.

Last updated: November 2026.