Privacy policy

This policy explains what personal data The Jump collects, why, and what your rights are. We try to keep it plain and short.

Who we are

The Jump is operated by [legal name], tax ID [tax ID], [address], Spain. You can contact us at hello@thejump.io. We are the controller of your data.

What we collect

  • When you register or join the waitlist: your name, work email, role and company (if you give it), your preferred session time, and your choices about contact.
  • When you send a team enquiry: your name, email, company, role and what you tell us.
  • When you take part in a cohort: your attendance, anything you say or share in the live sessions and chat, and the audio and video of sessions, which are recorded (see below).
  • When you take the Rise test: your answers and result.
  • When you pay (future paid cohorts): payment is handled by our payment provider. We do not see or store your full card details.

Why we use it, and our legal basis

  • To run the programme and look after you as a participant: needed to deliver what you signed up for.
  • To send you news about cohorts you asked about: your consent. You can withdraw it at any time with the unsubscribe link or by emailing us.
  • To record sessions so you and your cohort can catch up: your consent, which you give when you register. You can keep your camera off and ask us questions in the chat instead.
  • To keep the site secure and working: our legitimate interest.

Recordings

Live sessions are recorded, and each participant receives a link to the recordings of their cohort to catch up on anything they miss. Recordings are for participants only and must not be shared. We keep recordings for as long as needed to deliver the programme and for a reasonable time afterwards, normally no longer than 24 months. Tell us if you want something removed.

Who we share it with

Only service providers who help us run The Jump, under their own data protection terms: Cloudflare (website hosting and email forwarding), Web3Forms (delivering form submissions to us), our email and video platforms, and our payment provider for paid cohorts. Some of these are outside the EU, and we rely on the safeguards they offer, such as standard contractual clauses. We do not sell your data.

How long we keep it

Waitlist and registration details until you unsubscribe or ask us to delete them, or for a reasonable time after a cohort ends. Records we must keep for tax or legal reasons are kept for the period the law requires.

Your rights

You can ask to see, correct, delete, restrict or move your data, and object to how we use it. You can withdraw consent at any time. Email hello@thejump.io. You also have the right to complain to the Spanish data protection authority, the Agencia Española de Protección de Datos (aepd.es).

Cookies

See our cookie notice.

Last updated: November 2026.